Shipping Policy

What Does Shipping Cost You?

Shipping costs depend on order weight and destination. They will be calculated during check out. Unless your cart exceeds the amount of $50.00! Then you’ll get your order right on your doorstep for free! However free items don’t qualify for free shipping and as we are sourcing our products from multiple vendors around the world, and we want to keep the costs low, packages may arrive in separate units.

Custom Fee’s

In the unlikely case, that the customs got hold of an item and asking for Fee’s to pay up on the regular price, the customer is liable to cover those occuring Fee’s.

How Long Will My Package Take?

United States

We ship out from multiple international warehouses. Depending on the Warehouse, demand and current stock, it usually takes 12-24 Business Days, until you’ll receive your order. It depends on the location and product. Some products may require some handcrafting work in advance, that will delay the shipping by a few days.

Outside United States:

Please allow us a timeframe of 18-36 Business Days for shipping the goods to you. Exceptions are countries like South America, where shipping can take up to 58 Business Days.

We apologize for any inconviniences that may occur, as in individual cases, we may run out of stock on products we’ve had plenty of orders on and have to re-order them. Thus, Shipping, though infrequently, can be delayed.

Here is a list of countries that we will be able to send to:

Australia;Austria;Belgium;Brazil;Canada;Denmark;Finland;France*;Germany;Greece;Hong Kong;Hungary;Ireland;Indonesia (currently in a trial run);Israel;Italy;Japan;Kazakhstan (currently in a trial run);Korea;Luxembourg;Malaysia;Mexico;Netherlands;New Zealand;Norway;Poland;Portugal;Russia;Saudi Arabia;Singapore;Spain;Sweden;Switzerland;Thailand (currently in a trial run);Turkey;Ukraine;United Kingdom**;United States***;Vietnam (currently in a trial run)

* Packages can be shipped to mainland France with zip codes that start with 01 to 95. However, packages cannot currently be shipped to overseas territories, including Corsica, Guadeloupe, Martinique, French Guiana, Reunion, St. Pierre and Miquelon and Mayotte.

** Packages can be shipped to mainland UK as well as the Channel Islands and the Isle of Man.

*** Packages can be shipped to all states, territories and military addresses within the United States.

 

Missing Package(s)?

In the unlikely event, your items won’t arrive at your door, check the following things:

1) Has one of your flatmate picked up your item?
2) Is there a similiar address nearby, where it could have been mistakenly delivered to?
3) Call your post-office and ask them about your package

If those 3 steps were unsuccessful, don’t hesitate and immidiately reach out to us on [email protected]

We’ll respond quickly and get the issue sorted!

Talk Meow wishes you a pleasant shopping experience!

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